Self-awareness and Engagement
The first hurdle we had to jump was to settle her thoughts so that she could be in control. We did that through active pausing.
Beth was amazed at how such a simple thing could give her so much control over her ability to communicate clearly and confidently.
That’s great, but Beth also needs to be able TO DO IT, even when the stakes are high. That will require a new level of self-awareness (not self-consciousness) and engagement than what she’s used to.
“You need to be able to recognize – even when things are swirling out of control – that it’s happening. That level of awareness is critical in order for you to take control back,” I said.
In our workshops we talk a lot about being engaged in the conversation. Even when the stakes are high, we need to be as comfortable and in control as we are in everyday low-stakes situations. We need to be able to shift our focus outward, look around the room, take stock, think, and most importantly, we need to make a connection with the people we’re speaking with.
Rather than thinking, “How am I doing?” we need to think, “How are THEY doing?”
That requires eye contact. Not scanning the room. Not looking over their heads, but real solid make-a-connection eye contact so that you actually SEE them.
We’ve written about it many times, so I won’t go into a lot of detail here. Here’s a good primer on engagement: http://theorderlyconversation.com/wordpress/why-we-do-what-we-do-part-3-of-4/
The bottom line is that in order to be an effective presenter, one who is truly in control and fully aware of what’s going on around them, you need to be self-aware and engaged in the conversation taking place.
Easier said than done, for sure.
Let us know how we can help you.
Written by Greg Owen-Boger
Greg Owen-Boger has been with Turpin Communication since 1995, first as a cameraman, then instructor, account manager, and now vice president. Schooled in management and the performing arts, Greg brings a diverse set of skills and experiences to the organization. Greg is one of Turpin’s facilitators and coaches. When he’s not with clients, he manages the day-to-day operations of the company. Greg is an active member of the Association for Talent Development (ATD) and was the 2015 President of ATD, Chicagoland Chapter. He is a popular speaker, frequent blogger, and the co-author of the book The Orderly Conversation: Business Presentations Redefined. His latest book, also co-authored by Dale Ludwig, launched in 2017 and is entitled Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.