How do you define an Orderly Conversation?
We define an Orderly Conversation as an interaction between two or more people that is both planned and spontaneous. For example business presentations, facilitated discussions, and training sessions are all Orderly Conversations. As are meetings, performance reviews and one-to-one sales calls. What all of these communication events have in common is that are prepared in advance to achieve a specific goal, but the goal can only be reached through the give and take of conversation.
Learn more about the book The Orderly Conversation: Business Presentations Redefined.
Do you train sales people?
Absolutely. Sales presentations, regardless of size of audience or degree of formality are considered Orderly Conversations. Therefore, our training for sales people helps sales people organize and deliver their sales message. If your sales people have been through formal sales training, our training is a good way to help them execute the sales approach they've been taught.
My team is stuck on old ideas. Can you help them unlearn?
In all of our workshops a certain amount of unlearning always takes place. Presenters come to us with specific ideas about what presentations are and how they should be managed. Some have been presenting for years. Some are new to it. Even if they have never delivered a business presentation, they have probably taken a public speaking class in school. They have most likely also read or heard about rules, tips & tricks, and the "secrets" for presenting.
Some of the ideas presenters bring to the workshop are good, and we do our best to reinforce them. Some are not so good, and presenters struggle to apply them. It's our job to help them sift through what they know and what they've been told, separating the good from the bad, the generic from the useful. In the end, each participant will walk away with a set of skills and techniques that are uniquely theirs.
Do you offer courses to the public?
Yes, we offer the following individual enrollment workshops:
May I call some of your clients for a reference?
Of course. Please contact Dana Peters, Director of Sales, for an up-to-date list of references. 773-294-1566 or email@example.com
Self-awareness and Engagement
Written by Greg Owen-Boger
Greg Owen-Boger has been with Turpin Communication since 1995, first as a cameraman, then instructor, account manager, and now vice president. Schooled in management and the performing arts, Greg brings a diverse set of skills and experiences to the organization. Greg is one of Turpin’s facilitators and coaches. When he’s not with clients, he manages the day-to-day operations of the company. Greg is an active member of the Association for Talent Development (ATD) and was the 2015 President of ATD, Chicagoland Chapter. He is a popular speaker, frequent blogger, and the co-author of the book The Orderly Conversation: Business Presentations Redefined. His latest book, also co-authored by Dale Ludwig, launched in 2017 and is entitled Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.