In all of our workshops, a certain amount of unlearning has always taken place.
Over time, we realized that everything we were helping presenters unlearn came from the world of speechmaking. Although presenters knew they were not delivering formal speeches, the assumptions they made and the strategies they used didn't reflect that. They were simply working with the wrong tools, like using the handle of a screwdriver to pound a nail into the wall. If you worked at it long enough, you might be able to do it, but why bother when there’s a hammer in the toolbox?
At some point, probably during a debrief after a workshop, one of us said, “Do you think we should just stop calling these things presentations altogether? Everyone gets hung up on that word. Wouldn't it be easier to just call them conversations? That’s really what they are.”
So that’s what we did. We redefined business presentations as Orderly Conversations.
We brought the idea that business presentations were a type of conversation, not a type of speech, into our workshops. Soon, we realized we were heading toward a major overhaul. From preparation and delivery, through managing interaction, to how you judge your success when the presentation is over—all of these things are affected when you begin with the assumption that what you’re dealing with is a conversation.
To succeed, business presenters need to make these adjustments.
rehearsing for perfection
prepare to be flexible
following the rules of delivery
engage in a genuine conversation
following a one-size-fits-all approach
adapt to your Default Approach
keeping visuals in the background
bring them into the conversation
controlling group interactions
create the conditions for a fruitful discussion
The Orderly Conversation explores how each of these adjustments are made.
The Orderly Conversation: Business Presentations Redefined is available now at Amazon and Itasca Books.
Greg Owen-Boger has been with Turpin Communication since 1995, first as a cameraman, then instructor, account manager, and now vice president. Schooled in management and the performing arts, Greg brings a diverse set of skills and experiences to the organization. Greg is one of Turpin’s facilitators and coaches. When he’s not with clients, he manages the day-to-day operations of the company. Greg is an active member of the Association for Talent Development (ATD) and was the 2015 President of ATD, Chicagoland Chapter. He is a popular speaker, frequent blogger, and the co-author of the book The Orderly Conversation: Business Presentations Redefined. His latest book, also co-authored by Dale Ludwig, launched in 2017 and is entitled Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.