In this video, produced by the Association for Talent Development (ATD), Greg Owen-Boger, Turpin's VP, reminds us to acknowledge our learners' past experiences.
Greg here with Turpin Communication. I think that one of the most important concepts that we need to understand for those of us in talent development is that adult learners are not blank slates. They have a lot of experience under their belt, a lot of successes, maybe a few failures. And they may be working with incomplete or inaccurate information. So, for us, it's important to acknowledge this upfront. Doing so gives your learners' peace of mind and it lets them know that you really appreciate their skill level. So whenever you work with adult learners, make sure that you acknowledge their skill level, their experience upfront, and that you're not going to start from scratch, which they could perceive as a waste of their time.