Dig Deeper and Listen for Nuance
In this video, produced by the Association for Talent Development (ATD), Greg Owen-Boger, Turpin's VP, discusses digging deeper to achieve the best learning.
Effective SMEs: A Trainer's Guide for Helping Subject Matter Experts Facilitate Learning.
Greg here with Turpin Communication. I'm going to ask you to think back to your high school math class. Remember how your teacher asked you to show your work? It's because she wasn't just interested in your getting the right answer, she wanted to know how you got there. How you think about the problem. Well the same thing is true when you're facilitating discussions at a learning event. When someone offers up a differing point of view or answers a question inaccurately, ask them how did they get there, what was their thinking. Probe. Discuss. Let others chime in. Because often the deepest learning can happen when you sort of dig below the surface.
Written by Greg Owen-Boger
Greg Owen-Boger has been with Turpin Communication since 1995, first as a cameraman, then instructor, account manager, and now vice president. Schooled in management and the performing arts, Greg brings a diverse set of skills and experiences to the organization. Greg is one of Turpin’s facilitators and coaches. When he’s not with clients, he manages the day-to-day operations of the company. Greg is an active member of the Association for Talent Development (ATD) and was the 2015 President of ATD, Chicagoland Chapter. He is a popular speaker, frequent blogger, and the co-author of the book The Orderly Conversation: Business Presentations Redefined. His latest book, also co-authored by Dale Ludwig, launched in 2017 and is entitled Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.