Featured News

20-year Milestone for Turpin Communication

  This week marks Turpin Communication’s 20th year in business. Although we’ve had 19 anniversaries leading up to this one, most of which have gone by unnoticed, this one feels different. This one...
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Featured Facilitation

Encouraging Discussion

  This is a follow-up to the blog I wrote a few months ago, They Won’t Speak if You Don’t Listen. In that post, I mentioned that facilitators have two fundamental goals. They need to (1) encourage...
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Featured Facilitation

They Won’t Speak if You Don’t Listen

  One of the biggest problems facilitators have is very basic: failure to stay in the moment to listen and respond to what people have to say. When we work with facilitators in our workshops, we...
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Featured FAQs

Engage in the Conversation

  As you know, if you’ve ever participated in one of our workshops, we talk a lot about the use of engagement skills, eye contact and pausing. We say that using these skills to engage listeners in...
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Featured FAQs

Please Don’t Hold Your Questions

"I like to ask people to hold their questions until the end of my presentation. I don’t like being interrupted, and waiting until I’m finished to answer questions just feels more efficient. What do...
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Dale Ludwig

Dale Ludwig has a Ph.D. in Communication and, prior to Turpin, taught at the University of Illinois at Urbana-Champaign. He founded Turpin Communication in 1992 with the mission to provide the best presentation and facilitation skills training possible. Since then he has worked to do just that. In addition to being one of Turpin’s lead instructors, he also serves as our Chief Learning Architect when tailoring learning engagements for our clients. Dale is a frequent blogger and the co-author of the book "The Orderly Conversation: Business Presentations Redefined." He’s excited about his latest book, also co-authored with Greg Owen-Boger, "Effective SMEs: A Trainer’s Guide to Helping Subject Matter Experts Facilitate Learning."
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Recent Posts

1 min read
Facilitation - Jun 27, 2011

During Training: It’s not always about the right answer

When we’re working with trainers on their facilitation skills, one of the common issues we see is the trainer’s attempt to get to the “right” answer as quickly as possible. No matter how subtle or complex the question might...
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3 min read
FAQs - Mar 15, 2011

What’s the Presentation Rule for…?

During every workshop we’re asked about rules. Some of them we’ve addressed here on The Orderly Conversation Blog:
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2 min read
News - Mar 9, 2011

A College Student's Perspective on Presentation Skills Training

The newest member of the Turpin Team is a college freshman named Conor. Conor works for us part time as a researcher and, in the summer, a video production assistant. Like everyone at Turpin, regardless of responsibilities,...
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2 min read
Presentation Rules - Feb 10, 2011

Practicing Is NOT the Way to Go

For the past few weeks I’ve been doing a lot of writing. The winter months are always a good time for that. My writing project is a book for business presenters. It began as a simple update and expansion of the Reference Guide...
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4 min read
Preparation - Apr 19, 2010

Successful Presenting Starts with Understanding Your Default Approach

One thing that sets Turpin apart from other presentation skills training companies is that we think of presentations as Orderly Conversations, because they share characteristics with both writing and conversation. Like a written...
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