Featured Delivery

What We Wish Everyone Knew About Storytelling

There’s no debate about the power of storytelling. Stories persuade and inspire. They paint a compelling picture in the mind’s eye. They bring complex data to life. They build trust and...
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Featured Preparation

The Orderly Conversation Defined

One of the most important things for business communicators to understand is the distinction between a speech and a presentation. They are not the same.
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Featured Managing Nerves

Getting Presentations Started: How to set context and manage nervousness

Many presenters ask us about the best way to get their presentations started. They say that once the conversation gets going, they’re fine. But getting through the opening is always uncomfortable....
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Featured Managing Nerves

Is Nervousness Limiting Your Career?

For some business presenters, nervousness is a temporary condition. When they’ve moved past the first few minutes, their nerves seem to float away.
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Featured Facilitation

Consider the SME’s Strengths: from “Effective SMEs”

This post is the seventh in a series of excerpts from “Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.” In this excerpt Dale Ludwig (Turpin...
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3 min read
Facilitation - Mar 5, 2018

Dry Runs: The Key to Training Readiness

In our new book, Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning, Dale Ludwig and I encourage trainers (and subject matter experts-turned-trainers) to conduct a dry run before they...
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2 min read
News - Dec 29, 2017

Starbucks #ProjectGiveGood Recognizes Turpin Cares for Helping People in Need

Turpin Communication employees and “friendlies” were busy this holiday season supporting people in need through the Turpin Cares project. “We teamed up with Almost Home Chicago and the local Starbucks to provide gifts and...
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2 min read
Training - Nov 28, 2017

Criteria for Selecting Instructional SMEs

This post is the second in a series of excerpts from “Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.” In this excerpt Dale Ludwig (Turpin Communication’s Founder) and Greg Owen-Boger...
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2 min read
Facilitation - Nov 11, 2017

Risks and Rewards of Subject Matter Experts (SMEs) in the Training Role

This post is the first in a series of excerpts from “Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.” In this excerpt Dale Ludwig (Turpin Communication’s Founder) and Greg Owen-Boger...
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1 min read
Facilitation - Jul 31, 2017

What everyone ought to know about delivering team presentations

I’ve written a lot about how important it is for presenters to initiate and manage a genuine conversation with their audiences. How it’s the presenter’s responsibility to focus on making listening and understanding easy for...
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