Have you ever attended a training event at work that began with the trainer delivering a set of ground rules for the class? If the answer is yes, the rules probably sounded like this.

In our business presentation workshops, we sometimes do an exercise in which we stretch the length of a pause—way beyond what would ever be comfortable or necessary—in order to show our learners how pausing helps eliminate a...

I was leading a presentation skills workshop a few weeks ago when something happened that has never happened before. It was during the needs assessment discussion. This is when we go around the room and everyone talks about...

Any number of books and articles about business presentations focus on skills and outcomes that really belong to the world of theater. Such resources may tell you that you need to be entertaining, invent a presentation...

I had a conversation over the backyard fence with one of my neighbors a couple days ago. She was home for the weekend after her first two weeks of college. The conversation focused on the campus, her new roommate, and her...