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Some time back, Dale and I were the guest speakers on a webinar. The topic was about how we’ve redefined business presentations as Orderly Conversations. We were talking about the use of eye contact and pausing in order to get...

As a presenter, when you are engaged in the conversation, you are connected to your thoughts and externally focused on the people you are speaking with.

As a leader, you expect your employees’ business communication to be effective and efficient. But is it?

As talent development professionals, it’s essential for us to communicate effectively both inside and outside the training room. Our success and reputation depend on it. Too often—especially when communicating to business...