This post is the fifth in a series of excerpts from “Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning.” In this excerpt Dale Ludwig (Turpin Communication’s Founder) and Greg Owen-Boger...

2017 Was a Big Year We celebrated Turpin’s 25th year in business. In case you missed it, Dale wrote 25 Lessons Over 25 Years, which is an excellent read.

This infographic is intended for printing and hanging in your conference rooms. Please let us know if you have any feedback.

Some time back, Dale and I were the guest speakers on a webinar. The topic was about how we’ve redefined business presentations as Orderly Conversations. We were talking about the use of eye contact and pausing in order to get...

As a presenter, when you are engaged in the conversation, you are connected to your thoughts and externally focused on the people you are speaking with.