Featured Facilitation

Dry Runs: The Key to Training Readiness in the Virtual World

In our book, Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning, Dale Ludwig and I encourage trainers (and subject matter experts turned trainers) to conduct...
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Featured The Orderly Conversation

New Book: The VIRTUAL Orderly Conversation

                  The year 2020 will be remembered for many things, most of them incredibly sad, frightening, and shocking. In this global context, the frustration we all feel with virtual...
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Featured Leadership & Executive Presence

Leading Remote Teams During Challenging Times

If your organization is like many others, you’re worried about the spread of Coronavirus and what it means to your people and your business. It’s an uncertain, disquieting time for everyone.
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Featured Leadership & Executive Presence

5 Key Components of a Successful Remote Workforce

At the top of most employee’s working conditions “wish list” is some level of flexibility. Effective and productive remote work opportunities can provide that benefit.
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Featured Facilitation

Business Communication in a Virtual World

During every communication workshop we deliver, whether it’s for presenters, facilitators, or trainers, there’s one frustration we hear repeatedly. No one likes to conduct business virtually....
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2 min read
Managing Nerves - Aug 31, 2016

Eye Contact and Pausing… Is That All You Got?!

Some time back, Dale and I were the guest speakers on a webinar. The topic was about how we’ve redefined business presentations as Orderly Conversations. We were talking about the use of eye contact and pausing in order to get...
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2 min read
FAQs - Feb 13, 2012

It’s so difficult to keep everyone focused on conference calls and web meetings. Any pointers?

I agree. Keeping people focused on a conference call is a challenge. Here are a few ideas to make it easier.
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